— HELP & SUPPORT
Questions, answered.
People, not bots.
Everything you need to know about Noru Dusk — how it works, how to take it, and what happens if it isn't right for you. If your question isn't here, a real person will answer it.
hello@noru.co
We reply within one working day.
Track, skip, pause or cancel anytime from your account — one click, no call centre.
Common questions
When will I feel a difference?+
Most people notice softer tension and easier sleep onset within the first three to seven nights. Mood, focus and recovery benefits build over four to six weeks as your magnesium stores refill. Taking it nightly is the single biggest factor.
Can I take it with other supplements?+
Yes — Dusk pairs well with vitamin D, omega-3s and most adaptogens. If you take prescription medication (especially thyroid, antibiotics or blood-pressure medication), take Dusk two hours apart and check with your GP.
Is it safe to take long-term?+
Magnesium is an essential mineral your body needs every day. Glycinate is one of the most bioavailable and gentle forms available, well within established safe upper limits. Most people stay on it indefinitely.
What if it doesn't work for me?+
Email hello@noru.co within 60 nights of your order. We refund the full amount — including shipping — and you keep the bottle. No forms, no pushback.
Vegan, gluten-free, allergen info?+
Vegan, gluten-free, soy-free, dairy-free and non-GMO. No titanium dioxide, no magnesium stearate, no rice flour, no synthetic colours. Manufactured in a facility that also handles tree nuts and shellfish.
How does shipping work?+
Free carbon-neutral shipping on orders over £40, with a next-day option at checkout. Subscriptions ship on your chosen cadence — every 30, 60 or 90 days — and you can change or cancel any time.
Our 60-night promise
Take Dusk every night for two months. If you're not sleeping deeper, waking calmer or feeling steadier, write us one email and we'll refund every penny — shipping included. Keep the bottle. We'd rather earn the next order than hold on to one that didn't work.